AI governance for a health plan
Clear rules for AI across claims and member service.
- 1Inventories AI in use
- 2Flags profiling decisions
- 3Sets review and appeal steps
Minneapolis, MN · AI Strategy & Consulting
An AI roadmap for Twin Cities headquarters that finds value across stores, claims and quality, with Minnesota's profiling rights planned in.
AI Strategy & Consulting in Minneapolis
The Twin Cities host an unusual number of national headquarters: big-box retailers, one of the largest health insurers, medical device makers, food and agribusiness giants and regional banks. Minnesota's privacy law also gives people the right to question decisions made by profiling.
Where it fits
Clear rules for AI across claims and member service.
Find where AI speeds complaint handling and submissions.
Built for Minnesota rules
A right to question profiling decisions and see the data behind them.
Safeguards and a business associate agreement for anything touching patient data.
Software that informs diagnosis or treatment may itself be a regulated device.
A written security program covering every system that handles customer financial data.
Working together · Central Time
Your morning is our evening, so we meet live at the start of your day and build while you sleep.
How we work
We learn your goals, constraints and the processes that matter most.
We run discovery sessions and review your data and systems.
We score use cases on value, feasibility and risk, together with you.
We hand over a roadmap, and can stay on to deliver the first phase.
Yes. Any AI that could inform diagnosis or treatment is flagged, so FDA requirements are considered before development.
A prioritised list of AI use cases, a readiness assessment covering data, systems, skills and governance, and a phased roadmap with the decisions and investment each phase needs.
No. Part of the work is finding out what state your data is in and what it needs for each use case. Many useful AI projects can start with the data you already have.
Yes. The same team designs and delivers agentic AI, generative AI, data platforms and applications, so the roadmap moves straight into delivery without a hand-off.
Let's talk
We help you navigate Enterprise AI, from first use case to production.
Let's connect