Bilingual guest assistant
Guests get answers and requests handled in their language.
- 1Answers from your policies
- 2Takes simple requests
- 3Hands off to staff
Miami, FL · Generative AI Engineering
Generative AI for Miami teams: bilingual guest and client assistants, listing content and policy search, grounded in your approved content.
Generative AI Engineering in Miami
Miami is the gateway between the US and Latin America: private banks and wealth managers, trade and air cargo, cruise lines and hotels, real estate and a large health sector. Much of the work happens in two languages, which shapes how AI needs to be built here.
Where it fits
Guests get answers and requests handled in their language.
Listing descriptions drafted in both languages.
Built for Florida rules
Reasonable security measures and fast breach notification.
Opt-outs from profiling and limits on sensitive data.
A written security program covering every system that handles customer financial data.
Safeguards and a business associate agreement for anything touching patient data.
Working together · Eastern Time
Your morning is our evening, so we meet live at the start of your day and build while you sleep.
How we work
We agree what a good answer looks like and build a test set.
We connect trusted sources and design retrieval around them.
We measure accuracy, safety and cost, and iterate until it holds up.
We launch with monitoring and feedback loops that keep it improving.
We build a separate Spanish test set with native reviewers, and measure accuracy and tone in each language before launch.
Retrieval-augmented generation (RAG) finds the most relevant passages in your own content and gives them to the language model with the question, so answers are grounded in your data and can cite their sources.
Often not. Good retrieval and prompt design solve most enterprise use cases. We recommend fine-tuning only when evaluations show it clearly improves quality, cost or speed.
We design around your security requirements: private deployments where needed, access controls applied to retrieval, no training on your data without consent, and full logging.
Let's talk
We help you navigate Enterprise AI, from first use case to production.
Let's connect